Welcome to ASSA ABLOY Opening Solutions technical support site!
Our Technical Support Web provides access to online technical information on our products. Log on for for valuable 'how-to' information. Search for information on a specific issue, or download product documentation and latest software
Business Hours
Aptus, Flerbostad
Monday, tuesday, thursday: 08.00-16.30
Wednesday: 08.00-15.30
Friday: 08.00-16.00
Closing 12.00 day before "red" days
ARX, Kommersiell
Monday: 09.30-16.30
Tuesday, wednesday, thursday: 08.00-16.30
Friday: 08.00-16.00
Cylinder programvaror
Monday-thursday: 08.00-16.30
Friday: 08.00-10.00, 11.00-16.00
Mekaniska produkter
Monday-thursday: 08.00-16.30
Friday: 08.00-10.00, 11.00-16.00
All days: Lunch 11.45-12.30
Your query will be registered by our Technical staff, given a ticket number and assigned to a qualified staff member. You will be contacted, for follow up questions, and your issue will be addressed, problem sorted out, or registered in under our HelpDesk for further contact.
Are you end user or don't have an partner agreement and need help?
Then we have to refer you to one of our Partners. (The page is in Swedish)
TECHNICAL SUPPORT IS AVAILABLE DURING:
Note the time in sweden is CET +2h during daylight saving.
- Monday
- TuesdayToThursday
- MondayToFriday
- Friday 08:00-16:30
- Closed for lunch all days 11.45 - 12.30
- Helpdesk
WE CAN HELP YOU WITH:
- How to install the product.
- Troubleshooting unexpected behavior encountered while using the product.
- Understanding documented features of the product. Our role in assisting you with the product extends to helping you understand how the product works - not directly implementing product features in a specific project
- Helpdesk